The New Revolution in Telephones—Computer Telephony

Modern businesses are heavily telephone based. Computer telephony is also known as computer telephony integration (CTI). Simply put, computer telephony is the use of computers for managing calls.

Features of Commuter Telephony
The whole telephone network of a company is controlled by the computer. CTI allows the information to pass between the telephone system and the data network. CTI links up the computers and telephones to process all your voice, data, and fax traffic.
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